#bhoomika-punjabi_code
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- bhoomika-punjabi_code, 1 hour ago, 5 messages
hi! I don't know much about Tap to Pay unfortunately and it can be hard to debug.
The most likely cause I think is that you haven't requested the capabilities and entitlements in the build/target you're using(like if you have a development and production build). Some debugging tips are on https://github.com/stripe/stripe-terminal-react-native/issues/594
Also, we are receiving this error while trying to capture tips (only 1-2 $) after payment- "The payment could not be captured because the requested capture amount is greater than the amount you can capture for this charge and MCC (5399). Contact us via https://support.stripe.com/contact for help.", "Response Code: amount_too_large", "An error occurred while Payment"
Hey
We already have tap to pay development entitlement present
then most likely you don't have it present in the build target you're using. See https://github.com/stripe/stripe-terminal-react-native/issues/594#issuecomment-1895909363 for some tips for debugging that
my best guess is that when this happens you're using a different target build of your app(i.e. not the stg Staging build) without realising it and that target doesn't have the capability/entitelement. Beyond that I don't have any other guesses or insights, I'm sorry
you could open a support case at https://support.stripe.com/?contact=true all the details for more help
verified all the targets, all of them have the capability/entitlement
Also, we are receiving this error while trying to capture tips (only 1-2 $) after payment- "The payment could not be captured because the requested capture amount is greater than the amount you can capture for this charge and MCC (5399). Contact us via https://support.stripe.com/contact for help.", "Response Code: amount_too_large", "An error occurred while Payment"
It is present
I don't know then โ I'd suggest opening a support ticket so we can dig in further with the TTP team.
Any suggestions for this issue?
I'd contact https://support.stripe.com/?contact=true as the error suggests. Make sure to share the request ID req_xxx so that can look into it!