#mxp_unexpected

1 messages · Page 1 of 1 (latest)

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lilac matrix
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hi! if the proration generates an invoice then the coupon will get applied to that yes.

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beyond that I'd need to look at a specific sub_xxx example where this happened to understand what the coupon getting lost/burned is about

shut goblet
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Ok, the thing is the coupon line in the proration invoice is set to 0
Here the subscription : https://dashboard.stripe.com/subscriptions/sub_1Oetw6G5vg1joAgfRAmsoNYN
The coupons : https://dashboard.stripe.com/coupons/fO6aP3PJ
The proration invoice: https://dashboard.stripe.com/invoices/in_1Qbm1yG5vg1joAgfZQCI0dNE

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lilac matrix
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thanks! this all seems normal, it's a duration: "once" coupon, it was applied to the Invoice that was generated, so now the coupon is consumed

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if you want to avoid this there are options like

  • disable proration on the update
  • detect when this happens and re-add the coupon back to the subscription afterwards
  • use a coupon with different duration options
shut goblet
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I'm not sure to see where it applied ? On the invoice the line is a 0 is it normal ?

Screenshot_2025-01-07_at_14.28.16.png
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Oh is see the (with 37.25 off) mention on the first item...

lilac matrix
shut goblet
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Ok the discount is pro-rated also... Is there a way to avoid this ?

lilac matrix
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not really unfortunately, beyond disabling proration on the update or removing the coupon first and then adding it back after the update

shut goblet
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Ok thank you for your help

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Oh another question on that subject

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If I try to generate the coupons the 1st of the month before the invoice subscription is generated, it should work ?

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I see the the invoice start being generated at 1:00 Europe/Paris time

lilac matrix
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that could work but seems a bit tricky to be completely confident in it.
the invoices generate at the current_period_end timestamp of the Subscription, which is influenced by the billing_cycle_anchor
depending on your use case duration_in_months:1 on the coupon might make more sense, as that way it applies to all invoices geneated within the valid duration of one month

shut goblet
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Ok I'll try that, because we specifically started every invoice on the first

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Do we receive an event before an invoice is generated ? That could be a trigger too

lilac matrix
shut goblet
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Yes I look at this option too (but we prefer to bee sure that it is not refundable), I see an event invoice.upcoming in the workbench with this description

Occurs X number of days before a subscription is scheduled to create an invoice that is automatically charged—where X is determined by your subscriptions settings. Note: The received Invoice object will not have an invoice ID.
But I cannot find the corresponding settings

lilac matrix