#chris-vr_api

1 messages · Page 1 of 1 (latest)

timber girderBOT
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untold forumBOT
tacit geyser
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Hi 👋 I'm taking a look at the request that you shared.

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Hm, that's a GET request, so the output isn't logged and I can't gain much insight from the request ID alone.

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Are you able to share more context on the payout failure you're referring to? When trying to look at recent activity for that Connected Account, I don't see any recent Events indicating that there was recent activity. So I'm not quite sure what to be looking into.

atomic sapphire
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hey

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yeah it was very old

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but the concern is with moving forward how can I know about any issues on the account with bank accounts and all that?

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I can share the account with the issue

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acct_1O2fl6Qb9zIBq42i

tacit geyser
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I was hoping to be able to see the exact behavior you encountered to provide a clear answer on that, but without that exact context I can still provide some general guidance.

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To be made aware of changes happening to your Connected Accounts, including new requirements becoming due, I would recommend listening to account.updated Events from your Connected Accounts. You would use a Connect webhook endpoint to accomplish that:
https://docs.stripe.com/connect/webhooks

Within those Events, I would recommend monitoring charges_enabled, payouts_enabled, requirements, and future_requirements fields. Those will give you insight into whether the account can still process payments and payouts, and if not give you insight into what requirements need to be completed to restore those capabilities. It will also give you insight into what requirements will be required in the future, for instance if a certain threshold is crossed by the account.

atomic sapphire
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okay thanks!

tacit geyser
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Any time!