barbara_error | Stripe Developers | Page 1

kindred anvilBOT Jan 6, 2025, 10:25 AM

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storm jungle Jan 6, 2025, 10:27 AM

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hi there!

kindred anvilBOT Jan 6, 2025, 10:27 AM

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storm jungle Jan 6, 2025, 10:27 AM

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can you share the request ID (req_xxx)? you can find it here https://dashboard.stripe.com/test/logs

urban void Jan 6, 2025, 10:29 AM

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Hi! Actually this is a customer of mine the one that is having the issue and I have limited access to information related with their account, I'm looking for some guidance in terms of what to tell him, he is using Stripe as a integration in Nexudus, should I recommend him to contact you?

#barbara_error