#jd-dev_api
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- jd-dev_api, 1 day ago, 42 messages
glad hornet
Hello, it looks like you created that calculation using the stripe_account parameter, but when you tried to make that call you didn't include it, so the second call happened on your platform account rather than your connected account.
trail tapir
wait i will add it and get back to you
Hay thanks for you help it's working but i don't see any transation recorded in my dashboard. I am in test mode and all the steps for test mode is completed
this is the transation id tax_1QdHDREIIA3gD6u7Hh37L40y
glad hornet
Because the object exists on the connected account, I think it will only show up if you view the dashboard as that account. Though I do now see that they are an Express account.
Side note: Is there a reason you are making this call directly on the Express account?
trail tapir
in my platform express account holder are resposible for taxes so i am following "tax for software platform" use case from stripe documentation.
Ok i do see the transation on connected account but do i as platfrom don't get to see anything. I might be asked by law to provide details for express account
glad hornet
Gotcha, good questions. Looking in to that. Just to make sure we are 100% on the same page, you are referring to this doc? Sometimes there's like a doc section with the same name and different enough context
https://docs.stripe.com/tax/tax-for-platforms
trail tapir
Yes this is the one
I followed all the documation and at the end it said to record transation for refund purposes so i did that
??
glad hornet
Throughout the doc it differentiates between having connected accounts that have full dashboard access (like Standard, which your platform account is) and accounts that don't (like Express, which your connected accounts are), and I think that is what you are running in to here.
So basically, I think for your current use case it may be expected that you view to these objects via the API and reports after they are created.
As a workaround, you may be able to see these calculations if you go to the account's page in your dashboard, click ... in the upper right, click "View Dashboard as account" and then navigate to that Tax Transactions page.
https://dashboard.stripe.com/test/connect/accounts/
I would recommend writing in to our support team about this. My team doesn't know much about the dashboard, just the API. The support team will know if there is a good way for you to view these calculations from your connected accounts from your platform's dashboard and they can file a feature request if there currently isn't one.
trail tapir
the point you describe in the first paragraph that express accounts won't have full access. will they be able to see the the transaction if they log into their account? btw i am giving them access to the dashboard using this api https://docs.stripe.com/api/accounts/login_link/create
right now i don't see any
glad hornet
I am not immediately finding anything on this but am still looking
Like I said, strong API knowledge, not much knowledge of our dashboards
Unfortunately still not finding anything. I think you will need to ask our support team about this too, they also know more about the Express dashboard
trail tapir
See i myself am confused by working on taxation. if only i as a platform account can follow the steps you mentioned above to "view dashboard as account" and see the transation their.... how can express connected account do the same?
at the end he is the one resposible for taxation
how do i chat with the support team?
glad hornet
In the "Use the Stripe API" subsection of the last step in that doc we mention downloading itemized tax transactions via the report API. So it should be possible to build something on your site that allows that, but I get that that is a much bigger lift than simply using the Express Dashboard or our embedded components.
And whoops meant to link to that:
https://support.stripe.com/?contact=true
I am going to reach out to my colleagues and see if any of them know of a component or dashboard solution. I will be back soon with what we can find. I still think reaching out to support is a good idea, but I'd love to save you some time
trail tapir
thanks for your help.....