agentpancake_unexpected | Stripe Developers | Page 1

silver tendonBOT Jan 3, 2025, 2:53 AM

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clear dock Jan 3, 2025, 2:55 AM

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Which integration type are you using? Checkout Session (hosted payment page) or Payment Sheet (native mobile UI)?

ruby imp Jan 3, 2025, 2:58 AM

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i'm using checkout session

clear dock Jan 3, 2025, 2:59 AM

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Could you share an example Checkout Session ID (cs_xxx) with the issue you described, so that I can take a look?

ruby imp Jan 3, 2025, 2:59 AM

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alright 1 moment

ruby imp Jan 3, 2025, 3:26 AM

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cs_test_a1iW65oPaMIKZFQKyZGeYTEqH7XuIsrQVl9kAVf4l5IhPhnwczdJ0Lp0eL

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it stays on this page

Screenshot_2025-01-03_at_11.26.44_AM.png

clear dock Jan 3, 2025, 3:31 AM

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This is likely due to the simulator page within the app. If you close this page, was the customer being redirected to the success_url?

In production / live mode, user will make the payment in the bank app using PayNow which this simulated page won't be opened in your app. Upon completing the payment in the bank app, the Checkout Session should be redirected automatically

ruby imp Jan 3, 2025, 4:20 AM

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I've tried this on a device. This is the payment flow for a wallet called GrabPay which routes to successurl

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While this is PayNow

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it seems to be stuck on this url https://stripe.com/payment_methods/test_payment

Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for businesses of all sizes.

clear dock Jan 3, 2025, 4:32 AM

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Thanks for sharing the video. This is very helpful for me to understand the issue. This PayNow issue is known in test mode. This shouldn't happen in live mode. Can I suggest you writing to us, so that we can follow up with you after checking with the relevant team? Meanwhile, can you give it a try in live mode to check if the same issue happens?

#agentpancake_unexpected