#discodanne_unexpected

1 messages ¡ Page 1 of 1 (latest)

fast mulchBOT
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calm grotto
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hi there!

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how are you accepting payments? Checkout Session, Payment Element, something else?

neon prism
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Checkout Session

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I just want to know in which cases where we a customer name is not collected. If its expected to not have customername for all customer we can find a workaround. I just think its hard to test an recreate the scenarios in this case.

calm grotto
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can you share a PaymentIntent ID (or Checkout Session ID) where you didn't get a customer name?

neon prism
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cs_live_b1Z0tetpfbJULP8KvOeVC9TzvIa4qIAuTebAGeFik6GzGtKgCaALIhztAT

calm grotto
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I confirm that I don't see an name for that Checkout Session that's using Apple Pay.

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and no there are no options to force getting a customer name when creating the Checkout Session.

neon prism
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Here is another exmplae cs_live_b1XQeWKrg6fgtERhATNJPYcl11wuD1PMBE77oNzW3zlIHk7lAvGlWv1joY
Looks like its also apple pay.
Is this expected beahaviour for apple pay to not provide you with a customer name?

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Would billing_address_collection help us to collect the name?

calm grotto
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Is this expected beahaviour for apple pay to not provide you with a customer name?
not sure, will look into this

neon prism
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Okey thanks, either way we will find a workaround for it but it would be best if we always would have a name.

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And as always thanks for 10/10 support