#florianw_api
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Hi there, can you ask your connected account to visit https://dashboard.stripe.com/account/payments/settings and make sure Bank transfers is activated?
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Yes, we already had that discussion in the call with the connected account, she said she's missing some data only her boss might probably know.
We will inform them about this again, but to prevent this issue with new connected accounts, what can we do on our side to allow bank transfers if set up by the connected account but not enforce them?
You mean to help a standard connected account activate a particular payment method on behalf of them?
Correct me if im wrong please, it's been some time since we've implemented our integration.
We currently have set bank transfers to active on our configuration, which is probably why the connected account needs to have it active on their side too.
I want to know if it is possible for the connected account to enable it for themselves if they want to support it, but not that we enforce our connected accounts to provide the data required for bank transfers to be enabled, e.g. they connect their account to us and are instantly able to generate checkout sessions without needing to provide additional data.
Hey! Taking over for my colleague.
they connect their account to us and are instantly able to generate checkout sessions without needing to provide additional data.
No, the Connected Account is a Standard Account and you are using Direct Charge. So they need to activate the PaymentMethod on their side too.
Ok, so we will inform them to activate bank transfers and provide additional data if needed.
If we change our integration so that the payment methods will be provided from the dashboard (so that they will not be provided in the checkout session object anymore), do they still need to activate it or how will it work then?
If we change our integration so that the payment methods will be provided from the dashboard
Could you please share more details ? I'm not sure I understand this part sorry.
We currently provide the payment methods for our checkout session like this:
PaymentMethodTypes = new List<string> { "card" }
What we currently do not have implemented yet is following article:
https://docs.stripe.com/payments/dashboard-payment-methods?lang=dotnet#update
Here, the PaymentMethodTypes for the checkout session will be removed, so the management of payment methods will be via the dashboard
In that case only PaymentMethods activated from the Dashboard will be visible yeah.
But for the checkout session it will use the payment methods that the connected account has configured, right?
Yes
Alright, we will make sure that we implement payment methods via dashboard as soon as possible to reduce issues like that.
Thank you very much for the support provided! For any other questions i will open a new ticket.