#beamso_connect-invoice-beta
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abstract echo
Hi 👋
Can you share a request ID for a request where this error is returned?
It will start with req_
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
slate forge
We can't see any logs for it. It's in a connected account, and when looking in the workbench, we can't see any GET requests for the invoice.
abstract echo
You can toggle whether or not GET requests are displayed in the logs
But without a request that is causing this error, I cannot offer much help. So that is why I am asking
abstract echo
Can you share the Invoice ID in text?
slate forge
in_1QWjXOQ1hcKR9abxPHEkfP6l
abstract echo
And what request are you making? What are you trying to do when you receive this error?
slate forge
Retrieving a single invoice, i.e. that invoice.
We can retrieve a list of invoices, but that does not have that feature header on it.
abstract echo
Okay, the request lives on acct_1Q5uTLQ1hcKR9abx. Are they enrolled in the beta?
slate forge
We need the header on retrieving a single invoice to see if it has any part payments.
We are told that they have been added to the beta.
abstract echo
Okay I see the problem
The way your platform account was enrolled in this beta does not apply to requests you make on Connected accounts
Unfortunately I cannot help with that configuration. You will need to reach out to Stripe Support here: https://support.stripe.com/contact
slate forge
Do you have any more information about 'the way your platform account was enrolled in this beta' for when I go back to Stripe Support?
abstract echo
The beta feature is enabled for your Platform account but NOT for requests made by your accont to your Connected Accounts either in Test mode or Live mode.
slate forge
Okay. Thank you for your help!
abstract echo
Happy to shed what 💡 I can 🙂
Oh, upon closer inspection, it looks like it IS enabled for your Connected Account but only in Test mode. So make sure to specify you want it enabled in Live mode.
slate forge
Okay. Thank you for that extra information!
abstract echo
Sure thing! Sometimes some people can get hung up on minor details like that so I want to make sure you have the specifics.
slate forge
Not a problem. It helps, as we could see it working with no issues in test mode in test connected accounts that are in the beta.
abstract echo
Yeah, that does explain it.