#angieg0nzalez_api
static sableBOT
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tulip osprey
Request ID for a production example - req_fQCVrItAwcROKX
azure marlin
Hi 👋
Orders (both v1 and v2) have been deprecated for quite some time. Is this something that just started happening?
tulip osprey
yes, but i dont know exactly when
azure marlin
Okay I found examples in your account logs
tulip osprey
we understand its deprecated, just haven't had the bandwidth to migrate yet
azure marlin
Let me see if I can get an idea for what changed
tulip osprey
thank you!
azure marlin
Hmmmm... It looks like it happened sometime on Monday. I can see that we are successfully computing tax on one request but then, a little over an hour later, we do not.
tulip osprey
interesting. i dont think we had anything change on our end.
azure marlin
I'm checking on this with some of my colleagues
and it looks like this may be due to a bug on our end. I have raised this issue internally and we are getting more teammates to look into this.
tulip osprey
thank you so much
azure marlin
Okay it looks like this was expected and that we reached out to your account in October. I'm still getting more details
tulip osprey
ooh ok thank you
If i could get a copy of whatever was sent in October, that would be great.
azure marlin
Hmmm.... okay it looks like this is actually still internal. We did reach out but the issue is you aren't the one that needs to update the integration.
tulip osprey
ok
azure marlin
We are working to undo the change right now
tulip osprey
great, thank you!
static sableBOT
azure marlin
Okay, we have completed our update. You should see successful orders coming through. If you continue to see this error, please flag it to us again.