#fermentfan_unexpected
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payment intent ID: "pi_3QV8IHQrrM4fUyO31m1hzwcJ"
Hi ๐ I removed the message with an actual VBAN in it, since that is a livemode payment and this is a public forum.
Since this is a livemode payment where the bank transfer failed, I'd suggest reaching out to our Support team to have that investigated:
https://support.stripe.com/?contact=true
It isn't something that we're familiar with investigating here in this forum.
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.