#mszymkowiak_api
1 messages · Page 1 of 1 (latest)
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Thanks taking a look!
And to make it easier for you- payment link configuration.
Yeah this looks like an internal issue as opposed to anything specific with your setup
Looking at this internally
Thank you so much! Do you need any additional information from my side?
What might be causing interference is that my client used a different email address in the Link than the one provided in the query parameters. Besides that, there was also the client reference ID, but it’s well-documented, so it shouldn’t cause any trouble.
Let me know if there’s anything I can check or provide to made debugging easier. Thank you in advance
Yeah this is seemingly limited to just Link payments currently. If your customer wants to pay via another means then it should work for them
Sure, thank you!
Are you able to give me info when Link's problem will be solved? No hurries- just to let my client know that they can try once again.
No specific timeline but we're working on it
Hello @grand ingot, we have sent you a direct message, please check it at https://discord.com/channels/@me/1318549181815849000
- đź”—The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
@grand ingot please use the link we sent you in a DM to create a ticket, this way we can update you once we have more info to share
@grand ingot please let me know when you do
Done! PS. Link to create support ticket is not working on Safari. Ticket created via Chrome, ticket id: em_uckbtjrnxk0g4cj7qgvhky8suyjto4
thanks for flagging this, I will inform the team that handles this. thanks!
You are welcome- short video showing how this error looks like- hope it will help https://www.loom.com/share/854e7e8c980a43309bacf993e896ccd3?sid=ab7e422b-ca19-41ff-848c-8284f07a1adf