#mikeg_webhooks
dire elkBOT
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kind needle
Hello! Can you give me the Event ID in question? It's the ID that starts with evt_.
wild comet
evt_1QWnZXBBmwfcR9ixZ7Kb0VEp
kind needle
Looks like we've tried to deliver that one twice and got a 500 error response back both times.
wild comet
Here are two entries from the "Access Log" on my server:
laleham-recreation-ground.org.uk 54.187.205.235 - - [16/Dec/2024:12:32:33 +0000] "POST /webhook.php HTTP/1.1" 200 - "-" "Stripe/1.0 (+https://stripe.com/docs/webhooks)" [IP address is from Stripe]
laleham-recreation-ground.org.uk 54.187.216.72 - - [16/Dec/2024:23:19:32 +0000] "POST /webhook.php HTTP/1.1" 500 - "-" "Stripe/1.0 (+https://stripe.com/docs/webhooks)" [IP address is from Stripe]
kind needle
Yep, that seems normal. The next step is to check other logs on your server to determine why you're responding to our Event delivery request with a 500 error response.
wild comet
Note the differing response codes and IP addresses
kind needle
Usually that happens when your webhook handling code throws an unhandled exception.
The different IPs are normal. See here: https://docs.stripe.com/ips#webhook-notifications
You can also see details about our attempts to deliver this Event in your Dashboard here: https://dashboard.stripe.com/test/events/evt_1QWnZXBBmwfcR9ixZ7Kb0VEp
wild comet
Yes, I have seen that. But the logging shows that webhook.php was not entered later in the day, and the code at no point returns 500.
kind needle
Have you checked your PHP error log?
PHP will return a 500 response if it encounters an unhandled exception.
wild comet
A very good suggestion, thank you. It looks like I changed one character in the PHP without realising it. I'm new to Discord, how do I close this thread?
kind needle
You don't need to worry about closing it, we close idle threads automatically after a while.
wild comet
Thanks very much, and goodbye.
kind needle
Happy to help!