#raf_api
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winter hatch
FYI
sand knot
can you share the coupon ID?
sand knot
Going to need to look up some logs, give me a few to check and I'll get back to you as soon as I have something
winter hatch
ok thanks
FYI - QA tester just did a quick test
Same issue : This code is valid, but your order does not qualify ...
but in logs, I can see as success API https://dashboard.stripe.com/workbench/logs/req_3PSzMPiGlouj7h
also FYI we are using stripe hosted checkout
so we dont have a lot of control
sand knot
The request you shared is just a creation request of the Checkout Session. It doesn't show the checkout succeeded.
winter hatch
ok
sand knot
I think its the currency mismatch
The underlying coupon is for 75 USD
you're trying to apply it to a subscription for CAD currency
winter hatch
ok - it can make sense
i was thinking currency conversion will apply automatically for the user
so promo code created for USD can only applied for a product in the same currency ?
Is there a way for me to convert USD pro into CAD ?
winter hatch
is there a way for me to find the logs ? because this error does not look documented ?
sand knot
I don't believe we have public logs for this. I don't know why though.. You can file a feature request for this via
https://support.stripe.com/?contact=true