#manyalawy_ach-ct-payments
deft nightBOT
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craggy crystalBOT
visual pond
Hi there 👋 I believe you can detach the Source object from your Customers to prevent them from continuing to be able to use those for new charges:
https://docs.stripe.com/api/sources/detach
but would strongly recommend confirming that does what you're hoping in testmode before using it with a live Customer.
Are you planning to ensure that amount.charged and amount.received are equal before you shut down these Sources?
https://docs.stripe.com/api/sources/object#source_object-receiver-amount_charged
https://docs.stripe.com/api/sources/object#source_object-receiver-amount_received
But, based on what I'm seeing in our migration guide from when ACH Credit Transfers were deprecated for US Bank Transfers:
https://docs.stripe.com/payments/customer-balance/ach-ct-automigration
it looks like you likely no longer have Sources to work with.
Does that align with what you're seeing for your Customers?
serene lark
No customers still have ACH Credit Transfers, they don't add it as a payment method directly, this payment method gets added when they pay for invoices using ACH Credit Transfers which we disabled recently
visual pond
Do you have examples that you can share of Customers where you're seeing that?
visual pond
Trying to make sense of what you shared there.
serene lark
These transactions were done using ach credit transfer, even though we ach credit transfers for invoices
My question is what would happen if we removed ACH credit transfers from customers who have them as payment methods and still have transactions using ach credit transfers that are processing
visual pond
I'm not sure the question makes a ton of sense, which is what I'm trying to get to the bottom of. The Customer associated with the first Payment Intent you shared doesn't have any ACH Credit Transfer Sources, or at least not that I'm spotting, so it looks like they were migrated to Bank Transfers instead.
serene lark
Can you look at the second payment intent?
deft nightBOT
visual pond
I do see an ACH Credit Transfer Source for the Customer associated with the Charge object you shared. And it seems that Source is currently not holding any funds, so I'd suggest trying to detach it.
serene lark
This is just an example, my question is it okay to detatch ach credit transfers from all customers?
frail nova
Hi 👋
I'm stepping in as my colleague needs to go soon. I'm trying to catch up on the current state of your question.
Is your intent to migrate your customers to Bank Transfers or do you want to avoid transfers altogether?
serene lark
No I don't want to migrate to Bank Transfers, I just want to detatch ach payment methods from all customers
So I want to know if it's fine to do this and that it won't affect us in any way since we already disabled ach credit transfers for invoices
frail nova
I think the only problem you would have is if the customer has a payment that has not completed. Otherwise I agree with my colleague that detaching the related Source object from the Customer should be sufficient to achieve your outcome
serene lark
How do I know if there are still ach payments that are not completed?
serene lark
How do I filter by payment method type
frail nova
That isn't a filter we have for the Payment Intent list API unfortunately. You would need to write that into the script where you check the Intents.
serene lark
Okay thank you