#pinolero_webhook-payment-status
analog vineBOT
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pulsar hollyBOT
elder stone
Hello
proven ibex
Hi 👋 offhand I'm not thinking of any, but trying to think of any possible edge cases. Are you asking proactively or because you saw this happen?
elder stone
I saw this happened. And trying to figure out why - of course, I'm looking through my code first.
Typically, I listen for the checkout.session.completed event, and specifically read the payment_status ("paid" or "unpaid") - based on that, I put the txn back into my CRM as unpaid or paid
That IS the correct behavior - correct?
proven ibex
Depends on the payment method types you're accepting. If you're accepting async/delayed notification ones, I'd also suggest listening for the related async payment events:
checkout.session.async_payment_succeeded
checkout.session.async_payment_failed
Can you share the ID of the Checkout Session where you saw this behavior?
analog vineBOT
elder stone
Let me figure this out. I might have been looking at the wrong events ids.... Sorry, just looking at different things
proven ibex
No worries! We've very aware of how complex this all can be 😅
elder stone
I think I figured it out. Lmao, let me just get it off my chest here 😄
I got a payment into my CRM as PAID - but then I looked into the Stripe Dashboard and see the same amount/customer in the "Failed" section. So I look into it further. I'm looking for the event that I captured and see it has a payment_status of "Paid" but then why is it in the Failed section? Turns out - two transaction for the same customer/amount. One txn failed. Customer tried again later on and successfully paid - which is the one my CRM actually captured.
It's the way we're looking/recording at the transaction/customers on Stripe...
proven ibex
Glad you were able to get that sorted out!