ozzy_api | Stripe Developers | Page 1

hushed ivyBOT Dec 12, 2024, 5:23 PM

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south dome Dec 12, 2024, 5:25 PM

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Hi there

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Can you share more details about what you mean when you say "change it to live"? Did you update both your secret key and publishable key?

Please don't share any secret keys here.

iron plover Dec 12, 2024, 5:29 PM

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I only changed my secret key and rolled my publishable key

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i am getting a null resource id or whitespaced this just happened last night all i did no changes to my code

south dome Dec 12, 2024, 5:33 PM

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rolled my publishable key
Did you update your client-side code to use the pk_live key?

iron plover Dec 12, 2024, 5:34 PM

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Yes

silver meadow Dec 12, 2024, 5:35 PM

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i am seeing this error on payment processing. what is a quick way to get back online: "Your account cannot currently make live charges.",
"request_log_url": "https://dashboard.stripe.com/logs/req_evJrfxJfYeW3uf?t=1734020532",
"type": "invalid_request_error"

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hushed ivyBOT Dec 12, 2024, 5:36 PM

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@silver meadow looks like you're in the wrong place, this thread is for someone else's question.

If you have your own thread please chat there.
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silver meadow Dec 12, 2024, 5:36 PM

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ok thx

south dome Dec 12, 2024, 5:37 PM

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@iron plover I think you'll need to debug this more closely

iron plover Dec 12, 2024, 5:37 PM

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it works with my other account keys though

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so its not from my code

south dome Dec 12, 2024, 5:38 PM

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I recommend adding some logging to determine where the code is errorring out after you swap in the live keys

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Can you share the section of your code that calls /v1/invoices?

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Are you retrieving an Invoice that only exists in test mode?

iron plover Dec 12, 2024, 5:41 PM

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it doesnt make sense I tried keys from a different stripe account and it works

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something wrong with the stripe keys

south dome Dec 12, 2024, 5:43 PM

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Are you able to test that secret key outside of your code? You can try using cURL

iron plover Dec 12, 2024, 5:44 PM

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I will try that i will need some time

south dome Dec 12, 2024, 6:09 PM

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@iron plover any luck?

iron plover Dec 12, 2024, 6:10 PM

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about to test

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we tried woo with the original keys and it works

south dome Dec 12, 2024, 6:17 PM

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by "original keys" you mean your live secret key?

iron plover Dec 12, 2024, 6:20 PM

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we connected by authentication

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we didnt use keys

south dome Dec 12, 2024, 6:21 PM

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Okay, that's not too helpful.

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I was hoping you could make a call to list all customers using the same key you're trying to use within your code to rule out any issues with the key

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You could do something like this: https://docs.stripe.com/api/customers/list

and use cURL

iron plover Dec 12, 2024, 6:26 PM

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Ok I will open another ticket i will need some time for this

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I am getting a new error now

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Invalid card details No such token: 'tok_1QVH8NBwNF8aAhcXs9bzIfQ1'

south dome Dec 12, 2024, 6:31 PM

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What are you trying to do when you get that error?

iron plover Dec 12, 2024, 6:32 PM

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pay with my cc

south dome Dec 12, 2024, 6:33 PM

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Specifically, what kind of request are you making when you get the "No such token" error?

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I suspect you're mixing up accounts

iron plover Dec 12, 2024, 6:34 PM

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trying to do a $10 donation on the checkout i changed all the keys to the correct ones

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trying to see my error log

south dome Dec 12, 2024, 6:35 PM

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Can you see this log? https://dashboard.stripe.com/test/logs/req_Y1NPcFBtJ5nSEM

iron plover Dec 12, 2024, 6:35 PM

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one sec let me try this on test mode

south dome Dec 12, 2024, 6:37 PM

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Okay, I think you need to take a step back

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This is getting confusing to follow and I think you might be trying to do too many things at once

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Start from the top and confirm that your code can still run with the test mode secret key and test mode publishable key.

iron plover Dec 12, 2024, 6:38 PM

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It works on test mode

south dome Dec 12, 2024, 6:39 PM

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Can you share the test mode publishable key you're using? It's safe to share here since publishable keys are public/not sensitive

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The key begins with 'pk_test'

iron plover Dec 12, 2024, 6:39 PM

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pk_test_51KrzE2BwNF8aAhcXNMoFjTtRn2nyHynf61jKNUDmzmSQYNXQAQGPLFol3iNsKmB5VTnrZL1wvxQoXzhAqO5ygqGs00wJghjunP

south dome Dec 12, 2024, 6:43 PM

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Okay, good. That key is tied to the same account you used to create token tok_1QVH8NBwNF8aAhcXs9bzIfQ1

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Do you happen to have the request ID for the request that returned the error nvalid card details No such token: 'tok_1QVH8NBwNF8aAhcXs9bzIfQ1' ?

hushed ivyBOT Dec 12, 2024, 6:44 PM

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iron plover Dec 12, 2024, 6:48 PM

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Sorry I do not. I got the error resource id cannot be nulled or whitespace again won't let me access my code

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https://ozzycodes.com/h4cdev/donate

gloomy spear Dec 12, 2024, 6:50 PM

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If you don't see the request ID in your logs - that means the API request is going to a different account.

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How are you initializing Stripe.js?

iron plover Dec 12, 2024, 6:56 PM

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This stopped working suddenly last night. I can't process donations anymore unless I do a test donation, which works fine. However, when I switch to live keys, the site crashes and shows the error: 'source ID cannot be null or white.' I haven’t changed or rolled back my API versions. Strangely, if I use the same code with keys from a different account, it works fine.

gloomy spear Dec 12, 2024, 6:58 PM

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What line of code is throwing "'source ID cannot be null or white" error?

iron plover Dec 12, 2024, 7:00 PM

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[12-Dec-2024 11:47:13 America/Boise] PHP Fatal error: Uncaught Stripe\Exception\InvalidArgumentException: The resource ID cannot be null or whitespace. in /home2/ozzycode/public_html/h4cdev/donate/includes/stripe-php/lib/Service/AbstractService.php:99

gloomy spear Dec 12, 2024, 7:01 PM

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That's just a log. What line of code in your integration triggers the error? There must be something in your own code that's calling methods from stripe-php right?

iron plover Dec 12, 2024, 7:02 PM

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Yeah one sec

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foreach($i as $key=>$value){$invoice_data=$stripe->invoices->retrieve($value['latest_invoice'],[]);

gloomy spear Dec 12, 2024, 7:04 PM

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So what are you iterating on here? I'd recommend backtracking it line by line

iron plover Dec 12, 2024, 7:05 PM

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Ok. I am going to review this again and get back to you guys if i need support again need a little break

gloomy spear Dec 12, 2024, 7:06 PM

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NP! 🙂 Good luck

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I suspect you're using Stripe Connect based integration and you're initializing Stripe library with a connected account ID. When you switch platforms, the same connected account will not be connected to the other platform.

Which is why you're seeing resource not found error.

#ozzy_api