#stewart-sims_best-practices
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lilac crypt
👋 happy to help
you can't pre-populate billing addresses
but if the customer has already a pre-saved payment method, the billing address attached to that payment method will be used if the customer chooses to pay with it
compact belfry
OK thanks at least I know now. Maybe this is something to pass on as a suggestion - because some older payment processors have this flow. While it's a bit obsolete with the pre-saved payment methods in Stripe, you have to consider this might make the initial payment for customers who have not used Stripe before a bit of a jarring experience when the switch is made. Not a problem though and thanks for your help.
lilac crypt
I appreciate your feedback
for your use-case, we normally ask people to switch to custom flow
where this is possible
using the PaymentElement and passing the billing details when confirming the Payment
compact belfry
ok cool thanks I'll bear that in mind. This requirement to change payment processor has been sprung on me just yesterday and we have to go live with it beginning of next year, so I'm just going with whatever is simplest tbh so we have enough time for testing! I've used Stripe before and found your docs and support helpful and the UX is spot on so either way I know it should work out fine 🙂 Take care