ducnguyenthe_code

[royal shard]

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[devout magnet]

My account is: acct_1PrimCCoruwmBpx2

Payment intents:

• Canceled
  pi_3QQfDHCoruwmBpx20etnAAyK
  pi_3QQfDPCoruwmBpx21VMZo0e7
  pi_3QQfDXCoruwmBpx20seEO9V1
  pi_3QQfEOCoruwmBpx20xxx5nsC
• Incompleted
  pi_3QQfGbCoruwmBpx20yV5246Y

PLease help me to check log why having error that "no such payment_intent pi_3QQfGbCoruwmBpx20yV5246Y"

[midnight bough]

This usually means that you created the Payment Intent from account A, but trying to access it from account B

In the example of pi_3QQfGbCoruwmBpx20yV5246Y which belongs to acct_1PrimCCoruwmBpx2, you likely set the Stripe-Account to another connected account

[devout magnet]

@midnight bough Oh i got it

Then, could you help me to check what acct_x requested to that payment intent ?

I have lots of acct_x in my list manage account

[midnight bough]

Can you share the request ID (req_xxx) of this error, so that I can have a look which account was requested from for this error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[devout magnet]

Oh let me check it later

Then, do you know why PI pi_3QQfGbCoruwmBpx20yV5246Y still be incompleted now ?

[midnight bough]

pi_3QQfGbCoruwmBpx20yV5246Y is still in requires_payment_method status. This means that the payment method detail isn't collected from the customer to process the payment, so the payment is still incomplete

[devout magnet]

Thanks river so much