gokul-raj_error | Stripe Developers | Page 1

vagrant sleetBOT Dec 11, 2024, 4:48 PM

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gokul-raj_error, 1 day ago, 11 messages

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exotic knot Dec 11, 2024, 4:53 PM

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Hi, did you save a valid card to your browser's wallet? I can confirm that I see ApplePay the link you shared above.

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You need to add a valid card to your wallet on your Safari's wallet.

abstract galleon Dec 11, 2024, 4:54 PM

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I do have valid cards

Screenshot_2024-12-11_at_10.24.07_PM.png

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I am from india, And my customer is located in japan, he is not able to complete the payment but he is able to see the button same as you.

exotic knot Dec 11, 2024, 4:57 PM

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Ah, that is why and we document it here: https://docs.stripe.com/apple-pay

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Customer locations: Worldwide except India

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You customer is Japan should be able to see it

abstract galleon Dec 11, 2024, 4:58 PM

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can you share an work around for me to test it from india?

exotic knot Dec 11, 2024, 4:58 PM

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What is happening after the click the button?

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There is not a work around, it's just ApplePay's supportability

abstract galleon Dec 11, 2024, 5:00 PM

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when button is clicked nothing happened.
not able to do any debug because the customer was using in mobile.

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can you please check if your able to complete a payment, i am using sandbox credentials
For debugging you can search for file stripe.ts under apple_pay_handler

exotic knot Dec 11, 2024, 5:03 PM

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I won't be able to as my personal information is tied to my card on that wallet

abstract galleon Dec 11, 2024, 5:06 PM

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previously when i was checking some other error, the stripe support helped me to debug issue by try to complete a payment.
He also said when using sanbox account we can use real card also, it won't deduct any amount since it is sanbox account.

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since i am from india, not able to resolve this issue. would really appreciate if someone try to debug by validating the payment.

exotic knot Dec 11, 2024, 5:18 PM

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Let me see

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Can you share exactly what is happening on their end?

abstract galleon Dec 11, 2024, 5:21 PM

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when tried in an old iphone they faced this issue

Screenshot_2024-12-11_at_10.50.45_PM.png

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later i found out that we should have iphone 8 or more to use apple pay

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when they again tried to use apple pay via lamba testing iphone there was no pop-up or no error

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hey, are you able to see the pop-up and finger print option? you don’t have to complete the payment but can you verify that the pop up is coming and it is asking for fingerprint?

exotic knot Dec 11, 2024, 5:35 PM

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Ok, that test site's domain is not registered so that Pay button is not even clickable.

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Can you register the domain/ host the file and let me know so I can attempt this?

abstract galleon Dec 11, 2024, 5:37 PM

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it is registered under payment method in domains.

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https://app-tst.nooie.cn/.well-known/apple-developer-merchantid-domain-association
association file is hosted here.

exotic knot Dec 11, 2024, 5:39 PM

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I see this error: https://dashboard.stripe.com/test/logs/req_wTm6B2EENw74kX

abstract galleon Dec 11, 2024, 5:42 PM

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it is asking to login, i don’t have my customer account
could you please provide the error in text or screen shot

exotic knot Dec 11, 2024, 5:44 PM

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We attempted to retrieve the file at https://app-tst.nooie.cn/.well-known/apple-developer-merchantid-domain-association, but received a 404 status code from your server. Please check that the file is hosted correctly. Note that our servers most likely send different HTTP headers than your browser; you should check your logs to see why the request failed. For more information, see https://stripe.com/docs/payments/payment-methods/pmd-registration.

Register domains for payment methods

Register and verify domains to use payment methods (including Link, Apple Pay, and Google Pay) in Elements or Checkout's embeddable payment form.

abstract galleon Dec 11, 2024, 5:47 PM

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Screenshot_2024-12-11_at_11.16.53_PM.png

exotic knot Dec 11, 2024, 5:48 PM

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You need to ensure that there is no emty value at the end etc

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After you correct this, you can attempt to register it again

abstract galleon Dec 11, 2024, 6:06 PM

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i have question this domain validation will be used when the session is created, so the pop-up should come right?

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are you able to see the pop-up?
can you share that screen shot?

exotic knot Dec 11, 2024, 6:07 PM

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no, it should not

abstract galleon Dec 11, 2024, 6:09 PM

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what is the error your getting when you click the apple pay button?

exotic knot Dec 11, 2024, 6:10 PM

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It is not clickable. You could use a VPN service to change your location. However, you still need to register the domain etc before you can test this fully

#gokul-raj_error