#rinz_error

1 messages ยท Page 1 of 1 (latest)

sinful merlinBOT
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rough mesaBOT
mystic gyro
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Hi there ๐Ÿ‘‹

Can you elaborate about whether this is regarding a Stripe integration you're building and maintaining, where you are onboarding Connected Accounts, or if you're trying to onboard to a Stripe integration provided by a third-party?

umbral stirrup
mystic gyro
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If so, you'll want to reach out to the Discord support team for assistance in understanding the state of that onboarding and what information is needed to have it move forward.

umbral stirrup
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im happy to demonstrate in a screenshare if that's something possible? Apologies im finding it hard to find the words to explain properly, hope you understand

mystic gyro
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That's not something we can assist with in this forum. (We help developers who are building and maintaining their own Stripe integration)

It sounds like you're talking about an account issue, which our Support team is best suited to help with:
https://support.stripe.com/?contact=true