#alex_api
quick condorBOT
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alpine ether
👋 happy to help
faint anvil
Hey Tarzan! If it helps, the customer id is: cus_R0YJZ8tCYmIJlV
alpine ether
would you mind sharing the Checkout Session ID please?
alpine ether
you said that you have replicated this on your own account. would you mind sharing a new Billing Portal Session so I could try to see what happens there?
I just need to see it in action
I won't be applying anything on your live account
and if you prefer if you can setup this in test mode and replicate that would be even better
faint anvil
Yes the problem with my account is that I already have a 100% off coupon applied so it's slightly different than this customer as this customer doesn't have any coupons applied. I can try to recreate it in test mode!
alpine ether
yes please do thanks 🙂
faint anvil
Np!
alpine ether
we will be closing discord soon and this needs time to be investigated so I will send you a request in a sec please complete the form with all the details needed and we will get back to you as soon as possible
quick condorBOT
Hello @faint anvil, we have sent you a direct message, please check it at https://discord.com/channels/@me/1316032341965144195
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
faint anvil
Ok thanks