femina-agravat_webhooks | Stripe Developers | Page 1

willow auroraBOT Dec 10, 2024, 12:40 PM

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hexed monolith Dec 10, 2024, 12:41 PM

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👋 happy to help

stray root Dec 10, 2024, 12:42 PM

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Hello

hexed monolith Dec 10, 2024, 12:43 PM

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taking a look please give me a couple of minutes

stray root Dec 10, 2024, 12:44 PM

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Sure

hexed monolith Dec 10, 2024, 12:48 PM

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we had 5 automatic recurring payment. 4 were renewed at 1:30am EST time but one subscription was charged 12 hours after at 12:23pm .
would you mind sharing the other subscriptions?

stray root Dec 10, 2024, 12:48 PM

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Yes event ID or subscription ID ?

hexed monolith Dec 10, 2024, 12:51 PM

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either is fine

stray root Dec 10, 2024, 12:56 PM

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evt_1QTdZcCPNFWzQIez9W3CXOVK
evt_1QTdYrCPNFWzQIezrcqlsKZu
evt_1QTdZSCPNFWzQIezHVPF6uQj attempted but failed due to zipcode validation
4.evt_1QTdZUCPNFWzQIezpVRgxrTQ attempted but failed.

All of were at same time 1:02am but why this one evt_1QU8ChCPNFWzQIezUUgPkqop was 12hours after the others ?

hexed monolith Dec 10, 2024, 1:01 PM

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this invoice in_1QTcc4CPNFWzQIezYrWH6eQq failed to be paid automatically

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so based on your settings (on the dashboard) we've sent an email to your customer asking them to update their payment method

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which they did the next day triggering the validation/payment of the invoice thus you're getting the invoice.paid event a day later

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evt_1QTdZSCPNFWzQIezHVPF6uQj was triggered instead at the right time which is expected since the invoice wasn't paid successfully

stray root Dec 10, 2024, 1:14 PM

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but it doesn't matter failed or success all 4 were triggered at same time

hexed monolith Dec 10, 2024, 1:14 PM

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yes

stray root Dec 10, 2024, 1:15 PM

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but evt_1QU8ChCPNFWzQIezUUgPkqop was triggered 12hours late.

hexed monolith Dec 10, 2024, 1:15 PM

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it's not 12h late

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these events (evt_1QTdZSCPNFWzQIezHVPF6uQj and evt_1QU8ChCPNFWzQIezUUgPkqop) are for the same invoice

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the first made you aware that the invoice payment failed

#femina-agravat_webhooks