#xxxxxxxxxxxx_api

1 messages · Page 1 of 1 (latest)

azure oreBOT
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tawdry arrow
neon widget
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hi there!

tawdry arrow
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No I can't

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What have you already attempted?

  • revert sub to initial state with 100% off coupon => generate invoice and reset billing cycle
  • use error_if_incomplete => no invoice but can't pay with 3DSecure
  • use pending_if_incomplete => doesn't work when recurring time of products are different (monthly and yearly)
  • use default_incomplete => If payment is canceled (3D secure refused by user), it still update the sub from monthly to yearly
neon widget
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why not?

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having a look

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use pending_if_incomplete => doesn't work when recurring time of products are different (monthly and yearly)
can you share a request ID (req_xxx) where you tried this and it didn't work? because it should be possible.

tawdry arrow
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I can't really find you that since it's been a week of working and trying stuff to make it work. I do remember the actual error message which was
“You cannot update a subscription to include prices with different billing intervals when using pending_if_incomplete. You must ensure all prices in the subscription have the same billing interval, or handle the update manually.”

neon widget
#

well, you can't have a subscription that includes prices with different billing intervals. so the error makes sense.
but if you are switching from a monthly price to a yearly price, pending_if_incomplete will work (I just tried on my end)

tawdry arrow
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How are you deleting item from a subscription using pending_if_incomplete ?

neon widget
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you have a few options. do you want to replace one monthly price by one yearly price? or there are multiple prices to delete?

tawdry arrow
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There is two monthly price and I need to upgrade to two yearly price. deleted: true was not working for pending_if_incomplete so I needed to make the quantity to 0 when updating it to make it work. Sadly it didn't work too because of the billing interval of the price that were not the same

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Your collegue karlleko also said last week "Ideally the best practise is to use the pending updates feature but it's not possible in many cases and this is about the only workaround I can suggest. "

neon widget
#

instead of deleting the price, you could replace it. something like this (in Node):

const subscription = await stripe.subscriptions.update('sub_xxx',
  {
    items: [
      {
        id: 'si_xxx', // existing subscription item for monthly price
        price: 'price_xxx', // new yearly price
      },
    ],
  }
);
tawdry arrow
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What about quantity ?

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This is how I am doing it for the moment :

"items": {
    "0": {
      "id": "si_pnV",
      "deleted": "true"
    },
    "1": {
      "id": "si_xM",
      "deleted": "true"
    },
    "2": {
      "quantity": "4",
      "price": "price_1tUriG7"
    },
    "3": {
      "quantity": "2000",
      "price": "price_1mVWl"
    }
  },
#

Oh I got it, I replace only the price but not the subscriptionItem at all.

neon widget
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Oh I got it, I replace only the price but not the subscriptionItem at all.
correct. can you give this a try and let me know if it works?

azure oreBOT