#varghese_unexpected

1 messages ¡ Page 1 of 1 (latest)

soft patioBOT
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formal sun
thin pawn
main mulch
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Hi, what is your iPhone, iOS version, and your iOS SDK version

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I can't reproduce

thin pawn
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I'm getting this issue across all the devices with different specifications

main mulch
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real device or simulator?

thin pawn
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Both

main mulch
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SDK v 24.1.2?

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And what is your iOS version?

thin pawn
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I'm on iOS version 17.7.1

main mulch
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I see, could you try upgrading to latest 24.1.2 and see if it still occur?

thin pawn
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Yeah sure

main mulch
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Btw which country is your Stripe Account?

thin pawn
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UK

thin pawn
main mulch
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Um I also tested an UK account with exact 23.31.1 and don't see the issue

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Could you clarify which iPhone you are testing?

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real device or simulator?

thin pawn
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iPhone 11

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real device

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I also tested it across other devices and simulators this issue was present in all that too.

main mulch
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What is your country?

thin pawn
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I'm from India. This is a UK based application.

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The users are also getting this same issue.

main mulch
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Hmm, your user is using a real device and your app downloaded from Apple Store?

main mulch
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Do you happen to know which iPhone they are using

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Is there any user which **doesn't see **the issue?

main mulch
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Okie I think there could be some issue with your setup. Can you share a runnable and reproducable iOS project?

thin pawn
main mulch
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Yes, can you proceed with providing an iOS project

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I think it doesn't matter on iPhone model or SDK version anymore

thin pawn
main mulch
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I am afraid that wouldn't be enough, but can you just share it first?

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Things are I can't reproduce on any version

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It looks like something specific to your app, maybe that you unexpectedly control the animation somewhere else

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app-wide