#andystevenson_unexpected

1 messages ¡ Page 1 of 1 (latest)

glossy shuttleBOT
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stiff path
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Hello! I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you with Stripe renewal email questions better than I can: https://support.stripe.com/contact/email

hoary swan
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The subscriptions were created with the API!

stiff path
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Right, but that doesn't impact the reminder emails which are sent out.

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That happens later.

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And it's controlled by the settings in your Dashboard, not via the API.