#midnight_webhooks
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drowsy tangle
Hi, taking a look here
cosmic elbow
ty
main doveBOT
drowsy tangle
That is because the subscriptions created used different parameters: https://dashboard.stripe.com/logs/req_WnDcFIqyov7K6i and https://dashboard.stripe.com/logs/req_9jddkaM9vwXPsT.
You used billing_cycle_anchor on the one that showed the deleted status.
The other one, sub_1QK3IlCPHmUYMa5Njbrcd5kT does not
Can you ensure that both of the subscription creations have the same parameters?
cosmic elbow
yes, so If I remove the billing_cycle_anchor field on that one, we should see the subscription.deleted event?
wicked atlas
Hello 👋, catching up on this as my colleague has to step out soon
cosmic elbow
wth get out of here dronkie lol
wicked atlas
I am not quite clear on why the creation parameters may have made a difference but that is one of the bigger differences that I can immediately see. Looking further in to this and will get back to you
cosmic elbow
ok ty
wicked atlas
Our initial theory was that one of these deletes happened very close to the cycle anchor but that doesn't look to be what caused this. I will reach out to my colleagues to look deeper in to this and get backt to you with what we can find
wicked atlas
It will be today through this thread, though if you have to leave soon we can create a ticket and get back to you through that.
cosmic elbow
yes I do have to leave soon, if you could make a ticket for me and get me some info on how to see your reply
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wicked atlas
Oh wait my teammate actually just figured out the difference. The first subscription was active when you cancelled it, which emitted the deleted event. The second one was in an incomplete state because it was never active and moved to incomplete_expired which only emits an updated event in this case. I am a bit surprised that that is how this works, but that does explain the difference in behavior.
cosmic elbow
what does that mean, they were both created and had end dates. are you talking about the status?
wicked atlas
Yes, active vs incomplete status. incomplete is the status that a subscription has until its first payment is made, after which it becomes active.
So one subscription was cancelled before its first payment had been made, creating the updated event, and the other was deleted after which created the deleted event.