#steve_best-practices

1 messages ¡ Page 1 of 1 (latest)

ionic edgeBOT
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bronze wadi
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hi! have you reached out to our support team at https://support.stripe.com/?contact=true about this? I can try to help if you have a coding question about this. Not sure I really understand, the expected behaviour is indeed that we charge customers for active subscriptions.

warm bone
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I have tried to contact them but that led me to here... sorry, maybe Im not being clear...

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The contact stripe only allows email, that link then takes you back to the support page to then go round the loop again but not allow email

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The subscriptions I dont want to have recurring payments, I want the subscription to start, then end... no auto recurring payment

bronze wadi
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so.. not a subscription?

warm bone
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aaah i see... thats the difference

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Yes.... not a subscription... Im guessing thats controlled by Memberpress

bronze wadi
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probably. If you're not a developer directly using our API/SDK I can't really give you much advice

warm bone
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no worries... thank you... its sorted

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You helped a great deal... thank you

bronze wadi