#madmark00178_api

1 messages ¡ Page 1 of 1 (latest)

robust thistleBOT
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potent ibex
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Hello! No, this isn't a bug. This Promotion Code is based on a Coupon which will give them 100% off Subscription charges for a month. If they Subscribe to a yearly plan in that month they get 100% off of that charge.

misty lily
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I see. Then what is the appropriate way to offer 100% off a month? I can only set limits to products, not prices, for coupons. I can do ~8% off for an annual plan, but i'd need to be able to specify a separate discount

potent ibex
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If you want to have a discount for a month off of a yearly Subscription you'd need to do the 8% approach you mentioned.

misty lily
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But how do i separate coupons to be used on annual plans and monthly plans? When making a coupon, the only option is to limit to products, not prices. In other words, if I create an 8% off discount, then if a user applies that to a monthly plan, it won't work correctly either.

potent ibex
misty lily
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Okay but that gets complex with multiple currencies.. so there's no simple way to set coupons that apply to annual and coupons that apply to monthly?

potent ibex
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No, unfortunately there's not a good solution for the use case you describe.

misty lily
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What if move the annual prices to a new product?

potent ibex
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That's one workaround, yep.

misty lily
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I just have to ask again - for coupon duration, theres 'once' and then theres 'multiple months - once'. It even says it will apply 100% off for 1 month, whereas with 'once' it says '100% off once'. Thats definitely not a bug?

potent ibex
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Yeah. I'm not sure what you're referencing, but if you look here: https://docs.stripe.com/api/coupons/create#create_coupon-duration

once
Applies to the first charge from a subscription with this coupon applied.

The first charge for a yearly Subscription is for a year, which means once will apply to that first year. The Coupon will drop off after a month and not impact Subscription charges after that.

misty lily
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Got it.

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So in your opinion, whats the best solution here?

potent ibex
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If I were in your position I'd probably switch to two different Promotion Codes, one for monthly and one for yearly, and split things up into two Products. Hard to say for sure without full context if that's the best approach, but that's where I'd start.

misty lily
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Okay thanks!

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Wait one question - if i have coupons set to apply only to certain products, can i have the same coupon code 'BLACKFRIDAY' or whatever, be used for those two different products? Or do i need unique coupon codes?

potent ibex
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I'm not certain, actually. I think they need to be unique, but try making them the same and see what happens. Worst outcome is you get an error about them needing to be unique.

misty lily
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Dang okay they do need to be unique

misty lily
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Okay so if they have to be unique, then it probably makes most sense to move annual prices to their own products, as you did recommend. Can i migrate existing annual prices to their own products though??

potent ibex
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No, you'd need to recreate them under different Products.

misty lily
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Okay and would i just migrate existing users to the new price

potent ibex
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Yep.

misty lily
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Okay. Thanks!