#tonz18_best-practices

1 messages · Page 1 of 1 (latest)

silver anvilBOT
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cold fiber
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👋 happy to help

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would you mind sharing more details please?

sacred plover
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sure payment ID - in_1QSbDWEEJ2s3m1yfOWPqxsNQ

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stripe is showing my everything is completed and done

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but my bank is saying the merchant (me) needs to claim the funds)

cold fiber
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so you're the customer?

sacred plover
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im both

cold fiber
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are you testing in live mode?

sacred plover
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this was a live test payment

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yeah

cold fiber
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what does it say on your dashboard?

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oh now I see what you mean

sacred plover
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dashboard looks fine, the payout is coming

cold fiber
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I think you just need to reach out to your bank for that

sacred plover
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kk everything looks fine on the stripe side

cold fiber
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yes that's correct

sacred plover
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kk thanks just wanted to double check

cold fiber
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please next time leverage https://support.stripe.com/?contact=true for this type of questions, as we in this channel support more developer-shaped questions

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