#akashi_api

1 messages ¡ Page 1 of 1 (latest)

steep radishBOT
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late oak
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What is "FROM" column, can you share a screenshot?

rose kettle
late oak
rose kettle
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I collected customer emails. The platform transactions show this. However, not reflected on the connect accounts (this is because the resulting transfer is from platform to connected account?).

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Perhaps I have to "update" the customer in the charge object as well along with description and metadata?

late oak
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Can you share with me one PaymentIntent ID so that I can take a look?

rose kettle
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Here you go pi_3QSFRfESVULDW5ta08ulWMmg, let me know if you need anything else

late oak
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Thanks, I confirm that you did update the description and the metadata on the payment.

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You should be able to see the description in the payment details modal by clicking on the payment from the list. For example:

rose kettle
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Yes. I can see the metadata and description. However, the FROM column is empty? How would this be set if possible?

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Or should it not work that way

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As funds is actually flowing from the platform

late oak
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For destination charges and separate charges and transfers, your connected accounts can only see the transfer object associated with the selected charge, which contains limited information.

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Yes, the payment embedded component doesn't show full info for destination charges.

rose kettle
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I see. Thanks.