#exofiree_docs
twin vaultBOT
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wraith elm
hi there!
surreal dove
Hello!
wraith elm
good question! but no, it looks like we don't have a test card to simulate this.
but assuming your integratino works with 3DS, then it will also works with 3DS frictionless.
twin vaultBOT
surreal dove
Yeah this isn't a problem transaction works fine. There is no issue with the 3DS itself but I needed a frictionless flow test card because recently we've added a GA4(google analytics 4) integration and for some odd reason it seems when the flow is frictionless it's not tracking the order. I only needed to replicate the conditions to make the problem happen, but for that I need to be able to replicate the frictionless flow.
(saying this because I've tested the challenge flow and non 3D secure and had no issues with the tracking) Alternatively knowing the conditions to make it trigger and/or some way to force it to trigger would help
wet kettle
not tracking the order
Could you please elaborate what this means?
surreal dove
I apologise, it means when the payment intent goes through and the transaction is complete we push the order data to Google tag Manager, this is not directly related to stripe though. I am just looking for a means to replicate the conditions in which the problem happened.
To provide some context we had a customer that actively uses GA4 and uses our stripe integration. Recently he reported a 50% margin of untracked orders. Most of the transaction done in this customers store use stripe, we've detected that the issue was happening in orders paid through stripe with an authentication flow of frictionless. It's likely the problem is somewhere in our code base, but to help debugging I would need to replicate the issue on my end.
wet kettle
I apologise, it means when the payment intent goes through and the transaction i...
Simple answer - you can't.
But I can't see why this auth method specifically would impact your tracking.
Generally, we don't recommend executing any business logic on the frontend, and instead listen to webhook events.
surreal dove
It's possible that it might not be impacting at all. And in my head it makes sense that it wouldn't impact tracking. I wanted to exclude all possibilities first, if possible of course. Thank you though, this helped