#isaac_api

1 messages ¡ Page 1 of 1 (latest)

fleet cragBOT
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sinful widget
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lmk if u need anything else

exotic granite
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Hello, do you have the ID of a payment that you saw this issue for?

sinful widget
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yh 1 sec

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evt_3QRfpBAWI44r05bC3cxAMP2G

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is it this?

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thats the webhok

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event id

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pi_3QRfpBAWI44r05bC3u1tKRPV

this the payment ID

exotic granite
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Yep thank you, the pi_ ID is what I was looking for. Checking in to this and will get back with what I can find.

sinful widget
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okay my issue is that after the payment, i tested it as a custmer and i didnt reviece an email as a purchase invoice

exotic granite
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Was this in test mode or live mode?

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In test mode it is expected that we don't send out those emails unless the customer email exactly matches one of the login emails on your account

fleet cragBOT
sinful widget
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live mod

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it was live mode

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i knw in test mode it doesnt send

shut wing
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Hi, stepping in and catching up

sinful widget
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alright

shut wing
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With email issues, our support team will be able to assist you better than I can: https://support.stripe.com/contact

sinful widget
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is this

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not support/dev team?

shut wing
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It is but we help with Stripe integration specifically with your code while integrating with Stripe.

sinful widget
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t might be a code issue?

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it*

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not sure

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but if the wbehook

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logs and events

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show the email

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then why isnt it sending it them

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thats y

shut wing
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This is not integration related so you'd want to talk to support

sinful widget
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?is this the reason?

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am i a retard?

shut wing
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You need to toggle that to get emails

sinful widget
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which 1

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do i toggle

shut wing
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You want email after a successful payment right?

sinful widget
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to the customer yh

shut wing
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Yeah, so the first option under Payments.

sinful widget
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does it auto save?

shut wing
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You can confirm it by toggling and the going to another page + coming back to it

sinful widget
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yep im a retard

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smh

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im a retard

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LOL

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i jsut did it

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and it didnt work

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nvm it worked

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thank you so much

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< 3

shut wing
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Sure!

sinful widget
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is there a way

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i can cahnge the email

shut wing
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No there is not

sinful widget
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as in

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like

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how do i make it

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so the person recieves an email too

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when somebody has paid?

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for example

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if smebody pays

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how am i supposed to know

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by checking my email?

shut wing
sinful widget
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whaats the event called

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i see

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so i need to add it to my code?

shut wing
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Yes!

sinful widget
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hmm

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i dont wanna do it on a local host

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im using vercel

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and he local host cmds are ther

shut wing
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you would need to figure this out on your end

sinful widget
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i see

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my friend

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thanks for ur help