#syed-ovais-akhtar_error
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- syed-ovais-akhtar_unexpected, 5 days ago, 6 messages
- syed-ovais-akhtar_unexpected, 5 days ago, 3 messages
gritty mason
Can you share a serial number of a terminal where this is happening and a time range for when the issue happened?
hasty widget
Serial Numbers
- STRM26146034477
- STRM26146034473
- STRM26146034437
- STRM26146034474
- STRM26146034475
These are few but the issue in transcending across all card readers almost
Also, We can reproduce now because now its frequently happening
gritty mason
I see. This is likely something that's going to need deep investigation, so I recommend writing in to our support team so this can be converted to an email case so you can get 1 on 1 support. This is a public forum, so we juggle many threads at once and won't be able to investigate this deeply here