#hannahouazzane_api
remote forgeBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1312063077096755271
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
quiet socket
hi! any more context/screeenshots/API responses other details about what you're describing?
quiet socket
what do you see when you check your balance ? https://docs.stripe.com/api/balance/balance_retrieve
do you have an ID of one of the payments like cs_test_xxx / pi_xxx or the fee_xxx ID
knotty pollen
When i check my balance on the UI in the second screenshot it comes up as empty
Let me check one moment
here is an ID:pi_3QPPPsDdSfzUih9n3zxt0vvy
for one of the payment
im working in the live environment
quiet socket
you are, but you seem to be "testing" in livemode, which you really shouldn;t.
anyway, if you check your balance in the API you'll see it's overall negative, and see also https://dashboard.stripe.com/balance
You have a negative balance because you're taking too small a fee that doesn't cover the Stripe processing fee so you lose money on each payment.
knotty pollen
ohh okay that make sense thankyou! I have been testing in my testing environment too, i just wanted to see whether emails were sent in the live environment to vrify payments as i wasnt in the testing