altairsama2_api

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[oak vale]

hello! Do you just want to see how the receipts look like?

[jade kraken]

our usecase is sending payment success/error (payment receipts) emails for checkout sessions /invoices where we can use receipt_email parameter of payment intents

[oak vale]

if so, you can manually send the receipts via the Dashboard

[jade kraken]

hey, we just need to test it for E2E testing

[oak vale]

E2E testing isn't going to be possible cause the email won't be sent automatically in test mode

what's your actual test criteria here?

[jade kraken]

let's say client goes through the checkout session, will they get the emails for payment receipt and invoice (we explicitly enable invoice creation when we create the checkout) on success? and what emails on error?

and we a have secondary invoicing flow, where we auto bill customers by creating ad-hoc invoices and stripe auto-deducts them with the payment method attached

and lastly, if there's a way we can modify payment intent's recipient_email parameter for both checkout/invoicing because afaik, stripe creates it for us

[jade kraken]

this I am figuring might be possible if we modify the PI when the webhook hits us

[oak vale]

let's say client goes through the checkout session, will they get the emails for payment receipt and invoice (we explicitly enable invoice creation when we create the checkout) on success? and what emails on error?

yes, they will get the email for payment receipt if you enabled Successful payments in your Dashboard settings on https://dashboard.stripe.com/settings/emails. Yes, the invoice will also be generated upon successful payment.

There are no emails for payment failure

and we a have secondary invoicing flow, where we auto bill customers by creating ad-hoc invoices and stripe auto-deducts them with the payment method attached

I'm getting you're asking the same questions i.e. will they get the emails for payment receipt and invoice on success? and what emails on error?

[jade kraken]

yeah

so for failures, we need to send our own emails?

[oak vale]

For Checkout, I would say, only for asynchronous payment methods. For synchronous payment methods, the customer is already on the Checkout page and they know immediately if payment failed

[jade kraken]

ah, but no emails right? just wanted to confirm that, since requirement is explicit there

and I am assumign it would be the same for invoicing too?

[unreal vigil]

👋 taking over for my colleague. Let me catch up.

[jade kraken]

appreciate it!

[unreal vigil]

that's correct if you're using Checkout

[jade kraken]

and invoicing too?

[unreal vigil]

the invoice won't be generated unless there was a successful payment

[jade kraken]

and do you think its a good idea to modify PI when we get the PI.created event?

[unreal vigil]

and to test it it out in test mode you need to use the same email as the owner of the account

[jade kraken]

no, for our secondary invoicing flow, where we create adhoc invoices

[jade kraken]

ah, owner as in who registered on stripe right?

[jade kraken]

usecase for this is to customize the recipient_email parameter for both checkout and invoicing flows

[unreal vigil]

Invoices are different

[jade kraken]

gotcha, just to confirm, will they get payment receipts for success? and nothing on error?

[unreal vigil]

are you using charge_automatically or send_invoice for the payment_behavior ?

[unreal vigil]

yes

[jade kraken]

charge_automatically

[unreal vigil]

in that case, you need to listen to invoice.payment_failed to send them an email yourself

[jade kraken]

ah thanks, so same as in the checkout session case where we listen for it and send email accordingly, but for success payment receipt will be sent, just to confirm

[unreal vigil]

yes only the receipt

[jade kraken]

and what do you think of this?

[unreal vigil]

and not the invoice PDF

[unreal vigil]

I'm not sure what you mean by that

[jade kraken]

we need to explicitly enable this on the dash right? and then it'll work

[jade kraken]

we want to customize the email recipients for payment intents

and there's a payment_intent.receipt_email parameter which does this

I just wanted to ask, for this customization, should I just listen for the payment_intent.created webhook event and modify it there?

since afaik, stripe creates PI objects for us in both of our flows

[unreal vigil]

why not just pass the email when you create the checkout session https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-payment_intent_data-receipt_email

for invoices the customer email would be used

[jade kraken]

oh damn, I missed that one my bad

[jade kraken]

so no customization on the invoices front?

[unreal vigil]

you can update the customer's email ahead of the creation of the invoice

[jade kraken]

ah, gotcha thanks, really appreciate the help!

[unreal vigil]

sure let me know if you need any more help

[jade kraken]

hey, in our case, even the account owner is not recieving any emails when testing our integration, just double checked now, are there any logs or anything I can look into to debug this?\

[unreal vigil]

is this for Checkout Sessions or Invoices?

[jade kraken]

both

[unreal vigil]

would you mind sharing some IDs I could look at?

[jade kraken]

yeah sure, which ones do you need?

and should I DM you?

[unreal vigil]

you can send them here, a Checkout Session ID and an Invoice ID

[jade kraken]

yeah sure

[jade kraken]

this is for the adhoc invoicing: pi_3QQR21RZWtp6H1GV1CrnsT6d and this for checkout pi_3QQR1XRZWtp6H1GV1bqsbYad

[unreal vigil]

you didn't pass the reciept_email for the checkout session as I mentioned earlier https://dashboard.stripe.com/test/logs/req_wsRu4CZ8fYmL1k

[jade kraken]

yeah but it should still work right?

since customer in this case is account owner ?

[unreal vigil]

actually you're right, the receipt email is updated

I'm checking if the email was sent or not and why

I can see that the email was sent successfully

oh sorry I'm wrong

I'm looking at an old email

[jade kraken]

thanks, really appreciate it

[feral sinew]

Hi! I'm taking over from my colleague. Please, give me a moment to catch up.

[jade kraken]

thanks. appreciate the help

[feral sinew]

Just to clarify, you want to receive a receipt email in Test mode?

If so, I checked with the team and you won't be able to do this, unfortunately.

[jade kraken]

ah thanks, so no emails are available on test mode just to confirm right?

tarzan said something about owner account emails

just wanted to confirm that

[feral sinew]

No, that's just for specific Stripe Billing scenarios: https://docs.stripe.com/billing/revenue-recovery/customer-emails#test-your-configuration

[jade kraken]

ah, none of them match our usecase

but this email log is really helpful

thanks!

[feral sinew]

Happy to help.

[jade kraken]

hey, just one last thing, I just checked the customer log and does stripe not even log emails sent in test mode?

[feral sinew]

What do you mean by "customer log"?

[jade kraken]

in the link you sent,where we can see all the activity of a customer

emails sent are also logged right?

that log is empty in test mode

[feral sinew]

Could you please share a link/screenshot?

[jade kraken]

this is the customer id in test mode cus_RGRWC91ncSVP08

[feral sinew]

The Logs section of Customer page only lists API requests made by your app. Sent emails won't go there, but to Sent emails section. But since no emails were sent in Test mode, you won't see anything there.