#bono_unexpected
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- bono_unexpected, 6 days ago, 37 messages
fallow hemlock
hello! I think there's a misunderstanding here, you shouldn't rely on the redirect status to determine if payment was made. in essence, yes, you should query the PaymentIntent again in my receipt page to determine the user's payment status
cyan matrix
when does redirect_status become failed then?
fallow hemlock
can you share where exactly are you seeing the redirect_status? An example object id would be appreciated
cyan matrix
sorry for late reply,
?payment_intent=pi_3QQLI7GiA3AtiRUM1dsXVmB0&payment_intent_client_secret=pi_3QQLI7GiA3AtiRUM1dsXVmB0_secret_3nnrRwrwUUbaGU1aUanA4S6yr&redirect_status=succeeded
This is the search params I have gotten after not completing the payment but just closing the modal
My always redirect mode is also set to true
fallow hemlock
hmmmm, sorry, I don't know when redirect_status will be failed off the top of my head. If you want to know, we can look into this further and get back to you via a support ticket. Let me know if you want us to do so. In summary though, you should retrieve the PaymentIntent to understand the status
cyan matrix
ah I see, thank you 🙂
but yeah, I would appreciate to know in details about the conditions of the redirect_status since that would resolve more of my confusion
fallow hemlock
I'll send you a link to create a Support ticket
gilded flowerBOT
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