jmschp_best-practices

[neat sequoia]

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[crimson basalt]

Sounds like you're describing MOTO payments, which need enabling on your account

In your example if you're passing payment_behavior: 'default_incomplete' then the subscription will default to incomplete and the initial payment will require confirmation. Omit that param and we should just chagre the card automatically

But generally if you're taking payment info other the phone you need to do it via the MOTO method which is appropriately exempt from SCA, etc

[weary acorn]

Thanks, I just did another go without payment_behavior: "default_incomplete" and it worked. Subscription is payed and set to active.

[crimson basalt]

Yep, but as I noted if you're taking card details over the phone you may encounter an issue where the subscription payment requires 3DS/auth and that's impossible to complete when your customer isn't on-session (and is instead on the phone)