felix_docs

[solar pebble]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1311059453944270971

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

[wise falcon]

Hi, I believe that is expected as that payment method is not attached to a customer, https://docs.stripe.com/api/payment_methods/attach.

[shadow hemlock]

@wise falcon thank you for your reply. I ran another POST call to update the payment method. It worked. This is the log:
https://dashboard.stripe.com/test/workbench/logs/req_fXeQXLqDaXNMMK

However, when I go to the customer page, I don't see a payment method visible, even though it shows the event 'A ACH direct debit payment method ending in 6789 was attached to customer cus_RI5X6Fb3YQw8hs' at the bottom. What do I have to do to show the payment method under the customer?

[strong plinth]

Hi there. We're not really familiar with the dashboard, so not sure why it's not showing there

I can confirm it is attached to the customer though

If you need more info on the dashboard, you'll need to go to support: https://support.stripe.com/contact

[shadow hemlock]

Thank you for your reply. You can close this case. I may have figured itout.