josip_webhooks

[crisp gate]

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[severe aspen]

hi there!

having a look, not very familiar with this feature.
but why not listen to customer.subscription.updated, to check the subscription status directly?

[stark hinge]

Hey there thanks for the quick reply,
because we wanted to simplify our logic by using the new Entitlements feature. We want to grant access based on Entitlements which is more granular than just if he has or does not have a subscription. Also in our understanding the entitlements should be an "mirror" of the actual rights a subscription grants to our product.

[severe aspen]

got it. give me a few minutes to try to reproduce this on my end.

[stark hinge]

thank you

[severe aspen]

sorry, Discord got busy and I forgot about this.

are you still having issues with this?

[stark hinge]

Yes, the issue persists since last week. We would like to have more information before we decide what solution to choose since we are shortly before our launch.

[dawn crescent]

I would assume this behaviour is 'expected' in that we don't remove an entitlement for a paused subscription. Instead you could update the post-trial behaviour for your PLs to cancel: https://docs.stripe.com/api/payment-link/create#create_payment_link-subscription_data-trial_settings-end_behavior

Should work for your use case as you're not collecting a payment method for the trial

[stark hinge]

I see, but the PLs are created by our Customer in the Stripe Dashboard. As far as I remember there was no setting in UI to define the post-trial behaviour of the PL. Is this API only?

[dawn crescent]

I believe so yes

Let me confirm

[stark hinge]

at least in this UI page there is only the poissbility to define the redirect

[dawn crescent]

Yeah not supported today I'm afraid

[stark hinge]

Understood. Thanks for the help.
We will then probably choose the approach to listen to the pause webhook and remove the entitlements in our BE when the subscription is paused