peter_unexpected | Stripe Developers | Page 1

bitter brambleBOT Nov 26, 2024, 1:58 AM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1310786713949442048

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

#

quasi void Nov 26, 2024, 2:05 AM

#

Hi there, let me take a look at your subscription.

#

OK, the pending invoice item was created because you specified prorate to true when cancel the subscription

#

https://docs.stripe.com/billing/subscriptions/cancel#canceling
To prevent a credit proration from generating, make sure the custom cancellation date is within the current billing period and proration_behavior is set to none.

supple jetty Nov 26, 2024, 2:12 AM

#

Was this canceled by hand or automatically?

weak helm Nov 26, 2024, 2:14 AM

#

https://dashboard.stripe.com/logs/req_AQoqEsazBvQlwT - it's cancelled by your backend server

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

supple jetty Nov 26, 2024, 2:14 AM

#

is there a way to tell? Also, is this a setting for auto-cancel on failed payments (if so, seems pretty bad that the system is letting me shoot myself in the foot liek this??)

weak helm Nov 26, 2024, 2:15 AM

#

It's your own logic, so we don't really have any insight into how your server determines to cancel the subscription

supple jetty Nov 26, 2024, 2:17 AM

#

Ok, hrm, I think I’m seeing where such a request can be made. I’ll dig deeper—thx for the info.

Is there any way for me to double-check what happens on auto-cancel? I’m looking at this page:

weak helm Nov 26, 2024, 2:19 AM

#

in case you haven't seen this yet, you can use test clocks to mimic the passing of time : https://stripe.com/docs/billing/testing/test-clocks. So you can create a Subscription with a valid card first, then later remove the payment method and advance the time to see what happens in test mode

Test your integration with test clocks

Learn how to move Billing objects through time in test mode.

supple jetty Nov 26, 2024, 2:21 AM

#

Oh, I thought they had to be created in the API, I’m seeing I can take an existing subscription and do "Run simulation"

#

cool, thx!

#peter_unexpected