#javier-1234_docs

1 messages ¡ Page 1 of 1 (latest)

regal moatBOT
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rustic fox
dry quartz
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I already did it but they don't respond

rustic fox
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If you have an email case with them, I recommend waiting for a reply to that message

dry quartz
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They don't give me a solution, the bot doesn't work for the reported case.

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Can you give me any solution or know how that behavior works?

rustic fox
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No, I can't provide a solution here.

dry quartz
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But could you tell me if the captcha only appears to add a payment method? Or can it appear in another flow?

rustic fox
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It can appear when confirming an Intent

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but should appear based on fraud signals/if we've detected potentially fraudulent activity

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They don't give me a solution, the bot doesn't work for the reported case.
Do you mean that the "Contact Support" link here doesn't give you a way to ask a captcha-related question? https://support.stripe.com/