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fast turtle
Hi, let me help you with this.
Do you mean they want to pay for their next billing period in the middle of the current period?
pallid vigil
Yes. Which is a little weird since its yearly.
fast turtle
That specifically shouldn't be a problem.
I don't think there's a built-in way to do this.
You could probably create a one-time off-session charge with the discount amount, and then apply a one-time 100% coupon to the Subscription which will be active in the next period.
Alternatively, you can avoid charging the customer immediately, and instead just let them "Claim" the discount, and just apply it to the Subscription, e.g. one-time 20% coupon.
pallid vigil
Ah so possible but probably a good bit of custom code. We're trying to avoid letting people continually renew our black friday price but we feel a little bad for people who have subbed in the last few days.
fast turtle
I understand. I think "claiming" a discount would be the easiest solution.
pallid vigil
Yeah I think we are going to skip this one and just offer refunds on a case by case basis.
thank you very much for the help. Appreciate it!
fast turtle
Happy to help.
pallid vigil
Feel free to close this 🙂 Cheers have a good weekend.