#yathartha_api

1 messages ¡ Page 1 of 1 (latest)

muted troutBOT
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devout basalt
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I have enabled it from the dashboard

image.png
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may be this is the latest request: req_ljSZOaMxQPMRS0

tribal knoll
devout basalt
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can you share which account this is referring to

tribal knoll
devout basalt
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is this the account id: acct_1Pd8Eh4EC8ALy01s

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i have logged in to this connect account and above image is the update of this account

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the request id i have provided is from the logs of the account: acct_1Pd8Eh4EC8ALy01s

tribal knoll
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You shouldn't log in to the connected account to manage the payment methods.

For the capability access using Platform acct_1NhnEbKlvrb1S00m secret key in https://dashboard.stripe.com/test/logs/req_ljSZOaMxQPMRS0 for acct_1Pd8Eh4EC8ALy01s, this will read the payment method configuration for all the Standard connected accounts managed by the platform.

The capabilities are managed by the platform, not directly on the connected account.

You should use https://dashboard.stripe.com/test/settings/payment_methods/connected_accounts?config_id=pmc_1QDKfnKlvrb1S00mYyJIUHv2 to manage the connected account payment method options.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

devout basalt
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Previously I was told that, to ebable direct debit in the connected account, we need the respective connected account to login and enable so, I did the same in the test mode

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but now I saw different ui and clicked the request access button and the status is changed to inactive now

tribal knoll
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Could you share the Dashboard link for this screenshot?

devout basalt
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In test mode how to provide the required additional information

devout basalt
tribal knoll
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Are you requesting in live mode? Which account did you log in to?

devout basalt
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no i am in test mode

image.png
devout basalt
muted troutBOT
tribal knoll
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Could you follow the step to complete requesting the access?

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Could you also share what you're trying to do here?

devout basalt
devout basalt
edgy frigate
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hi! I'm taking over this thread.

devout basalt
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HI

edgy frigate
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I just logged in into acct_1Pd8Eh4EC8ALy01s, and BECS is already turned on in testmode:

image.png
devout basalt
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Yeah

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But when querying the capability, it is showing me inactive

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status

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{
id: 'au_becs_debit_payments',
object: 'capability',
account: 'acct_1Pd8Eh4EC8ALy01s',
future_requirements: {
alternatives: [],
current_deadline: null,
currently_due: [],
disabled_reason: null,
errors: [],
eventually_due: [],
past_due: [],
pending_verification: []
},
requested: true,
requested_at: 1732265399,
requirements: {
alternatives: [],
current_deadline: null,
currently_due: [
'person_1Pd8KD4EC8ALy01sQCqXJpiI.verification.proof_of_liveness'
],
disabled_reason: 'requirements.fields_needed',
errors: [],
eventually_due: [
'person_1Pd8KD4EC8ALy01sQCqXJpiI.verification.proof_of_liveness'
],
past_due: [
'person_1Pd8KD4EC8ALy01sQCqXJpiI.verification.proof_of_liveness'
],
pending_verification: []
},
status: 'inactive'
}

edgy frigate
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having a look...

devout basalt
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SUre: you can use this event also if useful:evt_1QNsYv4EC8ALy01sARqefvnp

edgy frigate
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yep, that's exactly what I was looking at

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I think you need to provide the missing information to the account itself first

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requirements: {
      alternatives: [],
      current_deadline: null,
      currently_due: [
        "person_1Pd8KD4EC8ALy01sQCqXJpiI.verification.proof_of_liveness"
      ],
devout basalt
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but I donot have one, In test mode is there any thing that i can use to complete it and from where do i get the ui to provide those information

edgy frigate
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since it's a Standard account, you need to login to the connected account, and the dashboard will tell you exactly what is missing and how to provide it.

devout basalt
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I am currently logged in but I could not find the suggestions

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Now it has move to pending status

edgy frigate
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did you submit some details in your account?

devout basalt
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yeah

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it took some time i guess

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now its active

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Thanks soma for you guidance