#erikshestopal_webhooks
naive craterBOT
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tame vault
Hello! The differences between these Events are documented here: https://docs.stripe.com/api/events/types#event_types-payout.paid
It sounds like you want payout.paid for your purposes unless you're relying on our reporting/querying.
civic valley
This doesn't help clarify the situtation 😅
tame vault
Happy to answer more questions if you have them!
civic valley
Which of these events typically happens first? Reconciliation?
tame vault
I'm honestly not sure. I wouldn't count on either one happening first, the order is subject to change.
naive craterBOT
civic valley
Ok, one followup - how can I test automatic payouts that trigger these events in a test environment?
tidal wing
👋 stepping in as Rubeus needed to step away
Unfortunately there is no way to trigger automatic payout events without just waiting until the automatic payout would occur on a daily basis. You can manually trigger the events via manual payouts.
civic valley
Tried with a manual payout:
Stripe::InvalidRequestError: Balance transaction history can only be filtered on automatic transfers, not manual.
Ah yes that will be an issue as there are no balance transactions associated to a manual payout since it is an arbitrary amount so there is no direct mapping to balance transactions.
civic valley
What are my options?
tidal wing
You either have to wait for the daily automatic payout or I believe our Support team can trigger these automatic payouts for you so you could reach out to them about this via https://support.stripe.com/contact/login
I believe we also already have an open feedback issue that this is a hard thing to test -- I can add on further feedback to that issue internally.
But yeah not a lot more I can do for you unfortunately.
civic valley
How do I enable the automatic daily payouts? Clicking this link in the test environment redirects to the live environment for some reason.
tidal wing
Your settings are the same in test and live mode here for payouts and you control it via https://dashboard.stripe.com/settings/payouts
If you don't want this to affect your live account then I'd recommend creating a new account to just use for testing.
civic valley
for some reason I haven't been seeing any automatic payouts since 2023
My org's live account has automatic payouts and I want to keep that - the problem is the test account hasn't been doing those automatic payouts like I mentioned.
civic valley
pi_3QNIoiHDgd7YgnZu1v0xotld
tidal wing
Your account is on manual payouts so yeah you wouldn't have automatic payouts occurring.
civic valley
Oh, I see. 👀
Hmm, take a look at po_1QEmuvHDgd7YgnZuizqTOSAx
I'm ABLE to look up the balance transactions for this payout.
tidal wing
Is it a manual payout?
tidal wing
Oh you are able to
Then that is expected... can you clarify the question here?
That was a debit of your external account
Due to a negative balance
civic valley
If my account is on a manual payout schedule, how am I seeing automatic payout events
tidal wing
I see yeah because it is a debit
So that doesn't rely on your payout schedule. If your account balance is negative at the end of the day then a debit of your external account is attempted.
Regardless of your payout settings
civic valley
Maybe I'm confusing something.
Since I have a platform + connect account setup, it seems that the connect accounts ARE on a automatic payout schedules, correct?
tidal wing
They very well could be, yes.
You set those individually
That doesn't rely on the setting you have on your platform account
civic valley
got it - it's because we're using the transfer model - we charge on the platform account and then immediately transfer to the connect account.
tidal wing
Yep makes sense
civic valley
So, the question then becomes, is there a way to listent for this payout events on individual connect accounts?
The business problem I'm trying to solve is when a payout occurs, I need to update a database with a timestamp of when that charge or refund is expected to be disbursed.
tidal wing
Not exactly. Connect Webhooks will always receive Webhooks from all of your Connected Accounts of that Event type but the Webhook also includes the Account ID so you would filter on your end for that if you only care about certain accounts.
tidal wing
Sure