#nathan-djian-martin_api

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sage pierBOT
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inner ibex
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๐Ÿ‘‹ happy to help

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this is expected with the payout schedule you're currently on

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at the time of creating the transfer the charge in the source_transaction has already been paid out and you don't have sufficient balance to cover the transfer

cyan snow
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What can I do to make sure the transfers are created before the source_transaction is paid then?

inner ibex
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you need to create them before the 3 days delay you setup in your payouts settings

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or you can shift to a manual payout

cyan snow
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Ok thanks for your help!

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I have an other question about the Stripe balance

inner ibex
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yes sure

cyan snow
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In test mode I already tried creating a transfer in USD but got an insufficient funds error because even if I had funds in EUR, I didn't have in USD. How can I create transfers using my Stripe balance in different currencie?

inner ibex
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why do you need to do that?

cyan snow
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Because the ambassadors in my platform can have Stripe Connect accounts in different currencies

inner ibex
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then you need to add top-ups in that case

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do you receive any payments in USD?

sage pierBOT
cyan snow
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What are topups ?

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I think all payments we receive are converted to EUR by Stripe

inner ibex
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but that doesn't work in your case

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to use top-ups with connected accounts your account must be in the US

cyan snow
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Is there a way to always create transfers in EUR even if some Connected Accounts bank accounts are not in EUR?

silk willow
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Should be possible I think yes, there'll just be FX for the transfer to settle in their non-EUR balance

cyan snow
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Do you have any documentation that can confirm this please? ๐Ÿ˜„

silk willow
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There's not no. Should be easy enough to test!

cyan snow
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Thanks for your help, I'll test it and come back to you if I have more questions ๐Ÿ˜„

cyan snow
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When I check my balance using the Stripe CLI, I have 4 amounts but I cannot find them on the Stripe web UI. Can you explain where I can see all the balances please?