#tai_error
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- tai_error, 1 hour ago, 4 messages
zinc dirge
hello! gimme a while to take a look
We automatically cancel the PaymentIntent after a number of confirmation attempts to prevent card testing. You'll probably want to create a separate one-off invoice to send to the customer to collect payment separately
inland aspen
So there's nothing we can do about this?
zinc dirge
you can't use in_1QGHelImFOsfVEtUl95md7Aq to collect payment if that's what you're asking. The payment was being declined repeatedly anyway. So it's unlikely that it'll succeed even if you tried again with the same payment method. You can create another invoice to collect payment from the customer, then mark in_1QGHelImFOsfVEtUl95md7Aq as paid out of band and probably "link" it to the other invoice that you collected payment with in a comment