#junnan-liu_webhooks

1 messages ¡ Page 1 of 1 (latest)

echo pierBOT
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keen gate
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hi there!

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do you have an example payout that was updated but you didn't receive the event?

cursive mortar
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Hi! The reason we're consuming trace_id is because we wanted to match a field from Stripe side with the comment of the merchant's bank account income. Initially we used payout Statement descriptor field and it looks like ST-B1H5D7G3U9F7, but in production in the merchant bank account the comment is something like Direct Credit 1234567 STB1H5D7G3U9F7 STB1H5D7G3U9F7-abcd. It looks like the Statement descriptor is somehow truncated. Then we are suggested to consume payout trace Id of each payout because that field was mentioned to be in the bank account transition comment.

I'm just wondering if it's possible to utilize a part of the Statement descriptor like B1H5D7G3U9F7 (without ST-)? Using Statement descriptor can benefit us a lot because it's generated in a much earlier stage. Just want to know, from your perspective, is it usable? For example either if this part will always be a part of payout trace id, or if it's always sent within the bank transition comment as it's shown in the example, that can be super helpful for us.

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I just got the reply that it's likely I can't get the payout.updated with trace id value in test mode according to here #1308338093933461515 message. so I'm trying to fix it by another way. Also the delay trace id can cause some problems in our side.

keen gate
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we wanted to match a field from Stripe side with the comment of the merchant's bank account income.
I'm not sur eI understand. Can you explain in more details exactly what you are trying to do?

cursive mortar
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We use stripe to payout the money to the connected account. In the payout that is ultimately processed by bank, there should be a comment sent along with the bank transition, so that for the connected account, they can know which transition is our payout different than other 10 transitions in their bank account in the day

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Simply if the payout trace id always contains part of the Statement descriptor somehow, then it's good

keen gate
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why don't you set the statement descriptor directly on the payout?

cursive mortar
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the problem is for example the statement descriptor is ST-B1H5D7G3U9F7 but in the bank transition comment is Direct Credit 1234567 STB1H5D7G3U9F7 STB1H5D7G3U9F7-abcd, the - is removed, so we can't match

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Like we need to tell the connect account user: "You should be able to receive a bank transition with comment some-id". We want to get this some-id from payout events

keen gate
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are you using manual payout or automatic payouts?

cursive mortar
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automatic

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daily

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And from our colleague's context, the payout trace id will appear in the bank transition comment. Now I just need to confirm if trace id always contains some part of statement descriptor, then we can use that part to be some-id

keen gate
cursive mortar
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Thanks. do you know if the statement descriptor can somehow appear in the bank transition comment?

keen gate
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no idea, sorry.