joeljojolow_api

[fair kettle]

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[fervent mural]

I'd suggest writing in to support via email, if you do it now and let me know when it's done, I can make sure it gets to the right team

[viral anchor]

i wrote in to support and they suggested to refer me here haha

[fervent mural]

gimme a second to find the support ticket

which account id did you write in with?

[viral anchor]

acct_1Pv9H5P0K0p7OewI

[fervent mural]

sorry, i'm not seeing any support ticket with that account id. Can you reach out again via https://support.stripe.com/contact

[viral anchor]

i just got off a call with the support team though

i might have send in the request without being in the stripe account because the support staff was asking me about which account i was using

[fervent mural]

I can't really help without a support ticket so I'll suggest just creating one now

[viral anchor]

alright okay, ill send it in

[fervent mural]

the help thingy is a bit difficult to figure out, just type in what you originally asked and I think try to close the box, it'll ask you if it was helpful, click on the thumbs down

then you can select communicate via email