#dominikganic_paypal-connect

1 messages · Page 1 of 1 (latest)

sweet wadiBOT
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lusty trail
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tl;dr; We want to use PayPal with direct charges within Stripe Connect in our food delivery platform. Is that even possible? Are there any workarounds? We've tried almost anything!

When we try to transfer the money directly after payment, the balance is not available, it's still "pending" (net-value from 10€ is 9.68€ we've received 968 from our transactions api / charges / balances).

long rivet
lusty trail
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Yes. I'm aware that direct charges are actually not possible with this type. But what should I do now in best-practice?

I want to use the full functionality of Stripe Connect.
I MUST offer PayPal to the customers, of our vendors, it's an absolute USP.

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That's my payment intent actually, as I'd love to use in future as well.

long rivet
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If you want to offer PayPal, you cannot do Direct Charges.

lusty trail
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So what would be a best-practice now for this - along with Stripe Connect?
If I do manually transfers, I risk "failures" and lost money, which might cause incredible problems.

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That's actually what I invoke after a completed payment, the manual transfer. But, it's not working - my balance is still "pending"?

long rivet
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In both situations the payment exists on your Platform account and funds are transferred to one or more Connected Accounts.

For destination charges - transfer occurs as part of the payment confirmation and is to only 1 connected account

For Separate charges & transfers - transfer is something you handle independent of the charges and you can transfer funds to any number of accounts

lusty trail
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I think in my case a destination charge would be the best solution - right?

So, when I do this with Stripe Connect, are there any legal problems, do I have to create my own invoices or anything related to this or will it all automatically be created for my customers dashboard integrated into my platform?

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I had the problem that I've done a test-payment using paypal for 10€. The net-amount was 9.68€ on my account (balance). But it was still "pending" (it is now still pending).

So how should I transfer a destination charge, when the money is not available yet?

long rivet
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Sorry but I think you need to spend some time reviewing the docs for these integrations. Right now the questions you are asking don't make sense in the context of those integrations. I strongly recommend you carefully read through the documentation and make sure you understand the technical and business implications of each approach.

lusty trail
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I really try to. I've implemented now destination charges and the received the following error:

(btw. thank you really much for your effort, that's really cool to have such a staff / support here, for real.)

long rivet
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Have you submitted the request that this message states you need to in order to gain access to PayPal?

lusty trail
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That's all I can find about this part. Nowhere anything about a request..

long rivet
lusty trail
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Well okay, thats sad. My development will be paused because of this.. so the docs didn‘t help at all, even tho I‘ve read it carefully

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Is there any average time on answers by support?

long rivet
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I'm sorry to say I don't know

lusty trail
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Nevermind, thanks anyways and have a nice day!