#dominikganic_paypal-connect
1 messages · Page 1 of 1 (latest)
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1308110891358748703
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
tl;dr; We want to use PayPal with direct charges within Stripe Connect in our food delivery platform. Is that even possible? Are there any workarounds? We've tried almost anything!
When we try to transfer the money directly after payment, the balance is not available, it's still "pending" (net-value from 10€ is 9.68€ we've received 968 from our transactions api / charges / balances).
Have you reveiwed our doc on the PayPal payment method type?
https://docs.stripe.com/payments/paypal#connect
Yes. I'm aware that direct charges are actually not possible with this type. But what should I do now in best-practice?
I want to use the full functionality of Stripe Connect.
I MUST offer PayPal to the customers, of our vendors, it's an absolute USP.
That's my payment intent actually, as I'd love to use in future as well.
If you want to offer PayPal, you cannot do Direct Charges.
So what would be a best-practice now for this - along with Stripe Connect?
If I do manually transfers, I risk "failures" and lost money, which might cause incredible problems.
That's actually what I invoke after a completed payment, the manual transfer. But, it's not working - my balance is still "pending"?
You can use either Destination Charges https://docs.stripe.com/connect/destination-charges or Separate Charges and Transfers https://docs.stripe.com/connect/separate-charges-and-transfers
In both situations the payment exists on your Platform account and funds are transferred to one or more Connected Accounts.
For destination charges - transfer occurs as part of the payment confirmation and is to only 1 connected account
For Separate charges & transfers - transfer is something you handle independent of the charges and you can transfer funds to any number of accounts
I think in my case a destination charge would be the best solution - right?
So, when I do this with Stripe Connect, are there any legal problems, do I have to create my own invoices or anything related to this or will it all automatically be created for my customers dashboard integrated into my platform?
I had the problem that I've done a test-payment using paypal for 10€. The net-amount was 9.68€ on my account (balance). But it was still "pending" (it is now still pending).
So how should I transfer a destination charge, when the money is not available yet?
Sorry but I think you need to spend some time reviewing the docs for these integrations. Right now the questions you are asking don't make sense in the context of those integrations. I strongly recommend you carefully read through the documentation and make sure you understand the technical and business implications of each approach.
I really try to. I've implemented now destination charges and the received the following error:
(btw. thank you really much for your effort, that's really cool to have such a staff / support here, for real.)
Have you submitted the request that this message states you need to in order to gain access to PayPal?
No, I can't find the "submit an onboarding request via your Stripe dashboard".
When I visit https://dashboard.stripe.com/account/payments/settings
I see all payment methods but nothing to submit / onboarding / request releated... :/
That's all I can find about this part. Nowhere anything about a request..
To resolve that I recommend reaching out to our Support team here: https://support.stripe.com/contact
We can't help with account configuration issues, unfortunately.
Well okay, thats sad. My development will be paused because of this.. so the docs didn‘t help at all, even tho I‘ve read it carefully
Is there any average time on answers by support?
I'm sorry to say I don't know
Nevermind, thanks anyways and have a nice day!